Clinic & Appointments Frequently Asked Questions
How do I schedule an appointment?
Appointments can be scheduled online, by phone, or through the clinic’s patient portal. New patients usually complete an initial consultation before treatment begins to ensure care is appropriate and personalized.
What payment methods do you accept?
OlympusMD Wellness does not accept or bill insurance. However, many services may be eligible for payment using HSA or FSA funds depending on your plan.
Do you offer telehealth services?
Many consultations and follow-up visits may be conducted through secure telehealth platforms when appropriate. Availability depends on the type of service and specific medical requirements.
What should I bring to my first visit?
For all new patients, please bring a list of your current medications and supplements. You may also bring any recent lab work you would like us to review during your visit.
Are lab tests required before treatment?
Testing depends on the service and your health history. Labs are required before hormone replacement therapy; your clinician determines the appropriate assessment and testing for other treatments.
Are labs required for hormone replacement therapy (HRT)?
Yes. Laboratory testing is required before starting hormone replacement therapy to assess baseline hormone levels and guide safe, personalized treatment planning.
Are labs required for peptide therapy or medical weight loss?
Your provider determines which tests are needed based on your health history and the treatment being considered. Bring recent results and a medication list to your consultation.
Are labs required for IV therapy?
Intake and vital signs are part of the IV visit. Your clinician determines whether additional assessment or laboratory testing is needed.
What happens during the initial consultation?
During the initial consultation, providers review medical history, current symptoms, medications, and health goals. This visit helps determine which services are appropriate and whether further testing is needed.
How long does a typical appointment take?
Appointment length varies depending on the service. Consultations may take 30 to 60 minutes, while treatment visits vary based on the therapy being provided.
Do I need a referral to be seen?
No referral is required to schedule an appointment at OlympusMD Wellness. All patients complete a medical evaluation before beginning treatment.
Can I walk in without an appointment?
Some services, such as IV therapy, may be available for walk-ins depending on availability. Calling ahead is recommended to minimize wait times.
Where are you located?
OlympusMD Wellness is located in Milton, Georgia at 12635 Crabapple Rd, Suite 140.
What areas do you serve?
In addition to Milton, OlympusMD Wellness serves patients from Alpharetta, Roswell, Cumming, Canton, and nearby North Fulton areas. Some services may also be available via telehealth when appropriate.
What if I need to reschedule or cancel my appointment?
Patients are encouraged to contact the clinic as soon as possible if they need to reschedule or cancel an appointment. Specific cancellation policies are reviewed at the time of booking.
Who will I see during my appointment?
Patients are seen by licensed medical professionals, including physicians and trained clinical staff. Care is overseen by qualified providers to ensure safety and quality.
About this information: These answers help you prepare for a conversation with your care team and do not replace individual medical advice.
Content updated: October 24, 2026.
